HipChime Mobile reserves the right, in its sole discretion, to modify or change this Privacy Policy at any time with or without prior notice to you. You should review the current Privacy Policy on a regular basis. The date of the last update will be posted at the top of this Privacy Policy for your convenience. Your continued use of the HipChime Mobile service following the posting of any changes to the Privacy Policy constitutes your full acceptance of those changes. If you have any questions, concerns, or comments about this Privacy Policy, you may email us at info@hipchimemobile.com



HipChime Mobile Privacy Policy for SMS, Mobile & Web Campaigns

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Effective Date: June 28th, 2013
​HipChime Mobile makes the same firm commitment to privacy for our Web site visitors as for our customers using our web-hosted service. Our Online Privacy Policy (“Privacy Policy”) should give you confidence as you visit and use the HipChime Mobile Web site, at ​​​www.hipchimemobile.com​ (the “Web site”) and to demonstrate our commitment to the protection of your privacy.
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This Privacy Policy is only applicable to the Web site, and not to any other Web sites that you may be able to access from the Web site, each of which may have data collection and use practices and policies that differ materially from this Privacy Policy. By using the HipChime Mobile web site, you are agreeing to the terms of the Privacy Policy.
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Company Overview
​HipChime Mobile provides a sophisticated software system that allows users to create and manage interactive mobile campaigns. Companies use HipChime Mobile to interact with their target audience using mobile phones through text messages, mobile content such as ringtones, wallpapers, video, and more.
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Service Description
​Mobile campaigns that operate on the HipChime Mobile platform include but are not limited to text alerts, text voting/polling, mobile content distribution, and more. The mobile campaigns are delivered through a common short code. Our short code is 71441.
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Pricing
​Standard/Other rates may apply for participation in mobile campaigns on the HipChime Mobile Marketing platform.

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Service/Help Info
​For help or additional information on specific mobile campaigns, please text “HELP” to 71441 or email us including your cell phone number to: info@hipchimemobile.com
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Opt-in/Opt-out Info
​To opt-in to a particular mobile campaign, please text, please text STOP, END, QUIT, CANCEL, UNSUBSCRIBE, or STOP to 71441. If you would like to opt-out of all mobile campaigns, text “STOPALL” to 71441. If you are experiencing problems with opting out of a mobile campaign, please email us including your cell phone number to, ​​​info@hipchimemobile.com​.
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Frequency of Program Service
​By opting in to a mobile campaign you are agreeing to receive messaging alerts on your mobile phone. Alerts may be sent daily, weekly, monthly, and at scheduled intervals dependant on the mobile campaign to which you have subscribed and your mobile carrier’s policy.
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Carriers Supported
​Alltel, AT&T. Alaska Communications Systems, Bluegrass Cellular, Boost Mobile CDMA, Boost Mobile, iDEN Cellcom, Cellular Once of Montana, Cellular South, Centennial, Chat Mobility (Hawkeye), Cincinnati Bell, Cox Wireless, Cricket (Leap Wireless), Duet IP, ECIT (Cellular One of East Illinois), East Kentucky Network, Enid/Pioneer Cellular, Element Mobile, GCI Communications, Golden State, iWiereless, Illinois Valley Cellular, Inland Cellular, Metro PCS, Midwest Wireless, NTELOS, Nex-Tech Wireless, Nextel Communications, Northwest Missouri Cellular, Panhandle Wireless, Plateau Wireless, Pocket Wireless, Revol Wireless, RINA, Rural Cellular Corp., Sprint PCS Wireless, T-Mobile, TMP/Simmetry, Thumb Cellular, U.S. Cellular, Union Telephone, United Wireless, Verizon Wireless, Virgin Mobile USA, West Central Wireless  More carriers will be added to this list as necessary and upon approvals.

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Notification of Privacy Policy Changes
​We reserve the right to change the Privacy Policy at any time. If we decide to revise the Privacy Policy, we will post a notice at least thirty days prior to making any material changes. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Your continued use of the Web site, including use after the posting of any changes to these terms, will be deemed acceptance by you of the Privacy Policy. For privacy questions related to a text message you may have received from a company using HipChime Mobile , please see the privacy policies for the sender(s) of the text message that you received.
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Notice Concerning Children
​PLEASE NOTE: We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a HipChime Mobile Web site visitor is under age 13, we will promptly delete any personal information regarding that visitor.
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Information Collection Practices
​What Basic Information Does HipChime Mobile Collect?

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You can visit the Web site to read information about our company, products, and services without telling us who you are and without revealing any personal information. In operating the Web site, HipChime Mobile includes optional information request forms such as White Paper or Webinar Request forms, Newsletter subscription forms, and general contact request forms that request your name, company, title, phone number, email address, URL, address and other information to help us determine your needs related to our products and solutions and in order for you to download or view documents or other information through the HipChime Mobile  Web site. We use this information to send updates about our company and to contact you if requested or necessary. HipChime Mobile also collects billing information such as credit data via our partner Authorize.net. Depending upon your request, HipChime Mobile may also ask for additional information, such as how you heard about us. This information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy the Web site. HipChime Mobile uses the information that we collect on the Web site to contact you to further discuss your interest in our company, our services, and to send information regarding our company or partners, such as marketing promotions and events. This information may also be used to improve the services we provide you. We use this information to improve the way that we provide our services to our clients, to relay administrative information, and to verify log-in information. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. HipChime Mobile  does not share, sell, rent, or trade PII with third parties for their promotional purposes.

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HipChime Mobile Clients
​If you are a client of HipChime (or work on behalf of a HipChime Mobile client), through our secure web interface we also collect your username and password, and any other information that you provide to us on behalf of the client that you are representing pursuant to the terms of a license or other agreement between the applicable client and HipChime Mobile (the “Service Agreement”). You should refer to that Service Agreement in addition to this Privacy Policy with regard to your use of the HipChime Mobile Web site and HipChime Mobile's privacy obligations.
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Automatic Collection
​Our servers automatically recognize visitors’ IP addresses (the number assigned to computers on the Internet), domain names, the activity of the visitor’s browser when the visitor is viewing the Web site; the site path of visitors; the time visitors come to the Web site and length of visit. No personal information about you is revealed in the process. The Web site may also gather anonymous traffic data that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer and HipChime Mobile reserves the right to publish such anonymous, aggregate summary information regarding its visitors for promotional purposes.
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HipChime Mobile does not use “cookies” and “web beacons” to collect data. A cookie is a small text file containing a random and unique identifier that either HipChime Mobile  or its third party web analytics provider on behalf of HipChime Mobile that would transfer to your computer’s hard drive through your web browser (unless you set your browser to reject cookies) that would enable HipChime Mobile or its third party web analytics provider’s system to recognize your browser. HipChime Mobile does not use cookies to track your movement through the Web site and verify the login status of client using products or services linked directly within the HipChime Mobile web site. Cookies are not used to track point of entry to point of registration for those users participating in our affiliate signup programs or to track and measure the success of a particular marketing campaign. Neither HipChime Mobile Marketing or its third party web analytics provider stores any personally identifiable information in cookies. Web beacons (also known as clear gifs) are typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site are used by HipChime Mobile and its third party web analytics provider in combination with cookies to help us understand how you interact with the HipChime Mobile web site. We use web beacons to measure visitor behavior, to help us improve visitor experience, and to manage site content.
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Security and Privacy
​HipChime Mobile's web site uses security measures to help protect against the loss, misuse, and alteration of the information under our control. We store the information with our data hosting service provider.
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HipChime Mobile takes care to reinforce the importance of our web site visitors’ security and privacy among our employees. HipChime Mobile requires unique usernames and passwords that must be entered each time a user logs on to HipChime Mobile's client interface. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of all data. The bottom line is that, because our business involves hosting application accounts, data security is paramount. We’re constantly re-evaluating and deploying new technologies to enhance our security.
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In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets. In such transactions, visitor information may be one of the transferred assets. In the event that all or substantially all of HipChime Mobile's assets are acquired in a transaction, our visitor information may be an asset that is reviewed and transferred. Such a transaction will be disclosed per the “Notification of Privacy Policy Changes” guidelines above. Also, as with the data we collect on behalf of our clients, we reserve the right to disclose any data we collect at our Web site if required by law or valid order of a court or other governmental authority or to protect the health and safety of HipChime Mobile employees or the general public.
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HipChime Mobile is not responsible for the privacy practices or the content of any other web sites to which we link. We encourage our visitors to read the privacy statements of each and every web site that they visit.
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The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
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We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
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Updating and Choice/Opt-Out
​Visitors who request information on our web site have the following options for reviewing, modifying and deleting any personally identifiable information that has previously been provided to HipChime Mobile , as well as updating their profiles and unsubscribing (opting out) to avoid receiving future communications from us:
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• Sending an email message to ​​​gary@hipchimemobile​​​.​​​com. We’ll reply within 30 days of receiving your request confirming any corrections orupdates requested.

• If you are subscribed to receive newsletter or commercial emails from us, you may send us a request to unsubscribe from receiving such emails at any time by following the unsubscribe instructions within the email. We will comply with your unsubscribe request within 24 hours after receipt of such request (or shorter time period, if required by law).

​Testimonials

​We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.
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Links to Other Sites
​This Web site may contain links to other sites that are not owned or controlled by HipChime Mobile. Please be aware that we, HipChime Mobile are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
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Legal Disclosure
​We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
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Contacting Us
​If you have any questions about this privacy statement or this web site, please contact us directly:
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HipChime ​Mobile 
​Email: gary@hipchimemobile.com
Phone: 971-302-8250
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Text STOP to 71441 to opt-out from any marketing campaign. You must be 18 years or older or have permission from a parent/guardian to participate. Standard Message & Data rates may apply. Max 3 messages per week. Customer support 971-302-8250.